Grandover

Spa Policies
  •  All appointments must be guaranteed with a credit card.
  • Gratuities are not included in the price of the service.
  • An Automatic gratuity of 20% will be applied to all parties of 6 or more.
  • A 24-hour cancellation is required to avoid being charged for any service. All no-shows are charged at full value.
  • Late arrivals will not receive an extension of services. Please check-in at the Spa reception desk at least 15 minutes prior to your first scheduled service.
  • Children under the age of 16 are not permitted to receive services.
  • Guests under the age of 18 are not permitted to receive Body Treatments. 
  • Rates and services are subject to change without notice. 
  • Use of the fitness center, sauna, steam room, hot tub, and swimming pool complimentary with any 50 or 80-minute Classic, Deluxe, or Signature service. 
  • Please be sure to inform us when making your appointment if you are pregnant, have high blood pressure, allergies, heart ailments, cancer, or any condition that may be contraindicated for heat therapies, massage, or skincare.
  • Gift cards are available for purchase at the Spa.